Order based billing (*Effective date 06 Aug 2024) 38

• How will the new billing affect my current billing subscription?
• Will I still have access to the same features and services under the new billing system?
• What if I don't wish to adapt to the new billing system?
• What does 14 days free on all paid plans mean?
• Do you have a free plan?

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Reward Earning Rules: Admin Setup & Customer Experience 10

• Ways customers can earn points: Guide to Earning Rules in Flits Loyalty Program
• How to reward customers with Increment-based Points for Each Purchase?
• How to reward customers with Fixed Points for Each Purchase?
• Configuring Order Number-Based Points earning rules
• How customers earn points for Social Media Actions in your Loyalty Program

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Referral Earning Rules: Setup & Customer Journey 8

• How can I refer a friend?
• Introduction to Flits referral program
• How to set inviter and receiver points rules?
• How and why to set referral program?
• How to reward inviter for bringing in new sign-ups with specific number of referrals?

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Redeem Rules: Points Redemption Setup & Customer Experience 7

• Different ways to allow customers to Redeem Points on your Shopify store
• How can customers redeem points for a fixed discount?
• Boost customer engagement with Increment-Based (Multiplier) Points Redemption
• How do I set up Flat Percentage Discount Rules with Loyalty Points?
• How can customers use points to claim a free product?

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Loyalty Program: Storefront & Checkout Integration 9

• How to set up where customers can Redeem Points on your Shopify store
• How customers redeem reward points on your Shopify store
• How to add redeem credit drop-down using Checkout extension?
• How to set up spend credit option on checkout page? (Shopify plus stores only)
• Can customers earn/redeem rewards in-store through my point-of-sale (POS) system?

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Loyalty Settings 2

• Who can participate in your Loyalty Program? (Customer Eligibility
• How to reward customers based on Order Status in your Loyalty Program

Store credit (Refund credit) 4

• How to use bulk credits to issue store credits?
• How to manually adjust store credit for refunds of a specific customer?
• How to setup integration with return apps for store credit refund?
• What is store credit ?

Mini account drawer 2

• How to set up and use mini account drawer?
• How the Popular Today section works

Loyalty program 3

• How to set up Loyalty & Reward widget?
• How to set up Loyalty & reward page?
• Content strategy for Referral program in loyalty page

Thank you page 2

• How to improve customer retention through Thank You page?
• How to add Flits thank you page extension to your store?

Customer Account Page - Preview and Set up 7

• Introduction to customer account page
• Key Questions Answered: Setting Up and Customizing the Flits Customer Account Page
• How to add Flits Customer Account Page to your online store?
• How to change the customer account page template?
• How to setup your brand color in customer account page?

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Customer Account Page - Additional Features 7

• Introduction of re-order
• Introduction of contact us feature for order history
• How to link store page to customer account page?
• How to set up custom field on sign up form or profile section?
• Introduction to Invoice Feature

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Advanced order filter 1

• Introduction of advanced order filter

Translation (Multi-language) 2

• Enable translation (multi-language) support on your Shopify store with Flits
• How do I edit language translations (multi-language)?

Customer Retention Masterplan 7

• The Ultimate Rewards Strategy, Building Loyalty Through Rewards.
• Win with Referrals: Strategy Guide.
• The Power of Wishlists, Wishlist Data Strategy & Retention.
• Strategic Use of Customer Accounts for Retention
• Push Notifications & Rewards: The Ultimate Retention Duo

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Flits 0

Integration 0

Customer Credits & Profile Management 2

• How to adjust points for a specific customer?
• How to adjust points for bulk customers through CSV file?

Mail Notifications 6

• Introduction of mail notification
• How to use Mailgun to send mail notification?
• How to use Mandrill to send mail notification?
• How to use Sparkpost to send mail notification?
• How to use SMTP to send mail notifications?

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Push notifications 11

• Introduction of push notification (Loyalty & rewards)
• How to set up prompt for push notifications?
• What are welcome notifications and how to set it up?
• What are real time notifications and how to set them up?
• How to create points reminder campaigns in push notification?

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OTP login 3

• Introduction of OTP login.
• How to avoid Google recaptcha or challenge on login/signup?
• Configure with SMS/EMAIL OTP service provider

Social Login 6

• Introduction to social login
• Facebook social login application data privacy policy
• How to create custom application for Facebook login?
• How to create custom application for Gmail login?
• How to create custom application for Amazon login?

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Important FAQ 10

• How to cancel Flits setup (remove code) from any theme?
• How you can change language of customer account page?
• How to set yearly credits expiration?
• How third-party integration requests are managed?
• How we manage custom design request for customer account page?

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Integration 24

• How to enable and use Flits & Judge.me integration?
• Integration with Klaviyo
• Setup Mail Notification With Klaviyo
• How to send Credit Balance Reminder mail notification using Klaviyo?
• How to use Segment in klaviyo?

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Analytics 1

• How to use Flits Analytics?

New customer account page by Shopify 4

• How to display reward credits in new Shopify customer account page?
• How to display wishlist page in new Shopify customer account page?
• How to display store credits in new Shopify customer account page?
• How to add Flits' blocks in navigation of new customer accounts?

Wishlist Setup & Management 3

• Introduction to Wishlist
• Setup Wishlist icon on product/collection page.
• Import existing wishlist data to Flits wishlist