Overview
If translations are not appearing correctly, the issue is usually related to Shopify language publishing, draft status, theme overrides, or cached content. This guide helps diagnose and resolve common translation problems.
1. Translation Not Showing on Storefront
Possible Causes:
- The language is draft in Shopify
- The language is not added or saved in Flits
- Browser cache is displaying older text
- Theme overrides wishlist labels
- Wrong storefront language is selected
Fix:
Publish the language in Shopify
Shopify Admin → Settings → Languages → Publish
Re-save translations inside Flits
Hard-refresh browser (Shift + Cmd/Ctrl + R)
Switch storefront to the correct language
2. Translation Appears Only Partially
Possible Causes:
Some fields were left untranslated
Theme uses custom Liquid code for labels
Translation exists in Flits but language still draft in Shopify
Fix:
Review all fields under Flits Wishlist → Translation
Publish the language in Shopify
Search the theme for hardcoded English text (common in PDP templates)
3. English Appears Instead of Translated Text
This is the normal fallback behavior.
Flits will show English if:
A translation field is missing
The language is draft in Shopify
Translation contains unsupported characters
Theme overrides text
4. Translations Not Working on Mobile
Cause:
Some themes use separate mobile templates.
Fix:
Ensure mobile templates use Flits classes
Add translations for any custom mobile snippets
Clear mobile browser cache
5. Confirming Language Activation
To show wishlist translations:
✔ The language must be added & translated in Flits
✔ The language must be added & published in Shopify
✔ The customer must view the storefront in that language
For assistance or additional information on the Wishlist App, our team is available at support@getflits.com