Flits’ push notifications and reward programs work hand-in-hand to form an unbeatable strategy for customer retention, especially for Shopify Plus brands.

Strengthen Retention with Reward Programs

Reward Points for Key Actions
Set up a system where customers earn points for actions like making a purchase, writing a review, or referring a friend. Push notifications can alert customers about their earned rewards, encourage them to take advantage of special promotions, and remind them of their progress toward future rewards.

Timely Balance Reminder Notifications
Push notifications can also keep customers updated on their loyalty points and reward balances. These personalized notifications help maintain customer interest and encourage them to engage with the program more frequently.

Refine Push Notifications with A/B Testing

Optimize Timing and Frequency
Experiment with different times, content, and frequencies of push notifications to find the perfect combination that maximizes engagement while avoiding overwhelming your customers.

Enhance Engagement with Social Proof and Word-of-Mouth

Incentivize Referrals
Push notifications can prompt customers to refer friends in exchange for reward points or discounts. This not only boosts customer engagement but also generates word-of-mouth marketing, bringing in new customers and increasing brand reach.

Encourage Customer Reviews
Reward customers for sharing reviews and feedback. Push notifications can notify them when they’re eligible to earn points for submitting a review or rating their recent purchase, fostering deeper engagement with your store.

Flits’ Loyalty & Rewards program combined with push notifications creates the ultimate retention strategy. This dynamic duo keeps customers engaged, informed, and motivated to make repeat purchases, while also driving long-term loyalty. By delivering personalized rewards and timely notifications, merchants can boost customer lifetime value and build lasting relationships.