Flits now provides an enhanced security feature—SMS/Email OTP (One-Time Password) login, allowing merchants to secure their customer accounts further. This article will brief you about the SMS/Email OTP service provider vendors.

Note : This feature is available only for our Enterprise plan users 

We have officially partnered with SMS91 to bring you this service. Merchants can easily set up OTP login by creating an account on SMS91 and then configuring the feature in Flits admin (Flits Admin > Customer account page > additional features > OTP login > Setup)

Q. Can I choose a different OTP service provider?

A. Yes, you can.

Merchants have the flexibility to choose an OTP service provider of their preference. Contact our support team via mail ( with details about your chosen provider for seamless integration.

Q. Can I use Email OTP instead of SMS OTP for customer login?

A. Yes, you can.

  1. The SMS/Email OTP feature in Flits provides the flexibility to choose between SMS and Email for one-time password delivery.
  2. Merchants can configure the preferred option based on their customers' preferences.

Q. What if I encounter issues during the setup process?

A. Reach out to our support team for prompt and effective problem-solving.
We are here to guide you through the configuration process and address any concerns you may have. 

  • If you choose a provider other than SMS91, kindly contact our support team via mail at to ensure a smooth setup.