Ans.
For old users (Installed Flits before new billing launch August-06-2024)
We understand the importance of continuity and the discomfort that comes along with changes, especially when it comes to accessing essential features and services. Rest assured, with our new billing system in place, your access to all the familiar features remains unchanged.
The transition to a new billing system is designed to enhance our billing flow, not disrupt your experience. Existing users will continue to enjoy uninterrupted access to all functionalities without any compromise. Your satisfaction and convenience is important to us.
For new users (Installed Flits after new billing launch August-06-2024)
We have simplified our billing structure for better understanding. The new billing is based on orders and you can select any plan based on your feature requirements. We do not charge any hidden fees.
Should you have any further queries or concerns regarding the onboarding process or the new billing system, our dedicated support team is here to assist you every step of the way. We believe in transparency and clarity, striving to provide you with the information and assistance necessary to optimize your customer experience.
Feel free to contact our support team via mail - support@getflits.com