Order based billing (*Effective date 06 Aug 2024)

We are introducing a transparent pricing model for the Shopify eco-system.

How will the new billing affect my current billing subscription?
Ans.  Your current subscription will remain unaffected by the change in billing.  There will be no changes to your pricing or the features included ...
Tue, 6 Aug, 2024 at 3:24 PM
Will I still have access to the same features and services under the new billing system?
Ans. For old users (Installed Flits before new billing launch August-06-2024) We understand the importance of continuity and the discomfort that comes ...
Thu, 12 Sep, 2024 at 3:00 PM
What if I don't wish to adapt to the new billing system?
Ans. Once the new billing is launched, there will be no impact on feature accessibility as per the old pricing for our existing users. You can continue ...
Tue, 6 Aug, 2024 at 3:29 PM
What are premium tools?
Ans. Premium tools is a collection of essential features in the Free, Growth, & Established plan. These features complement the customer account pag...
Thu, 12 Sep, 2024 at 3:00 PM
Why does the Lite plan have no premium tools?
Ans. We are committed to providing merchants with flexibility and choice. At its core, Flits is a customer account page app, and a lot of merchants inst...
Tue, 6 Aug, 2024 at 3:31 PM
What does 14 days free on all paid plans mean?
Ans. Upon app installation, merchants can start right away with the free plan. Apart from the free plan, we offer a range of paid plans designed to meet...
Thu, 12 Sep, 2024 at 3:00 PM
Do you have a free plan?
Ans. Yes, we offer a free plan.  Free plan is autoselected for all our merchants. All users of Flits can access the free plan if they stay within th...
Tue, 6 Aug, 2024 at 3:40 PM
What currency am I billed in?
Ans.  All users are billed in U.S. dollars. Flits follows Shopify’s billing API and its guidelines.  Please note, we do not have any hidden charges....
Tue, 6 Aug, 2024 at 3:50 PM
Do you have a money-back guarantee?
Ans.  Yes, we have a 30-days money back guarantee.  We value the hard-earned money spent by our merchants to avail of the features of our app. We also ...
Tue, 6 Aug, 2024 at 4:09 PM
Do I have to use all the features available in the plans?
Ans.   Every client and their needs are valuable to us, if you wish to disable certain features feel free to request our support team. They will also help...
Tue, 6 Aug, 2024 at 3:31 PM