Ans.  Yes, Lite plan is different from other plans. Lite plan is solely focused on providing features related to customer account page. Flits is pri...

Ans.  Yes, Our latest billing plan is based on monthly order count. Our plans include order limits but offer flexibility. Growth, Established and Li...

Ans.  Monthly orders will be counted from the first of every month.  For example, if February month has 28 days; order will be counted from the 1st ...

Ans.  If your orders exceed the monthly plan limit, usage based charges will apply for upto the spending limits approved by you.  Let's go over...

Ans. Usage based charges are charges that apply once you have used up your monthly order limits. Refer to this document to learn more about spending lim...

Ans.  If you exceed your monthly spending limit you will be notified about the increase via a mail and through a banner in admin as well. Our custom...

Ans.  Yes, you can move your existing program to Flits.  You can reach out to our support team vial mail at support@getflits.com and share the relevant...

Ans. As a Shopify app we have created a supportive environment for the members of the ecosystem. For a smooth experience we give full access to our admi...

Ans.  Downgrading your plan will have certain effects on features and pricing.  The following are the effects: Effect on features If you choose to...

Ans.  Merchants who upgrade plan are very valuable to us as it reflects their belief in our services and customer support. Upgrading your plan will have ce...