Introduction
This article provides comprehensive information on how customer data is handled through Flits' Facebook social login feature. Below, you’ll find answers to frequently asked questions about Facebook’s privacy policy concerning Flits’ social login functionality.
Why Facebook Social Login?
Facebook social login is designed to offer a convenient, one-click login experience. Customers can quickly log in using their existing Facebook account, bypassing the need to fill out lengthy registration forms.
What Happens When a Customer Logs In Using Facebook Social Login?
When a customer logs into a Shopify store using Facebook social login, the following steps occur:
Data Transmission to Shopify:
- The customer’s email address and name are forwarded to Shopify to create an account on the Shopify store.
Password Generation:
- During the first login, a new password is generated to ensure secure access for the customer.
Note: Flits does not store login passwords for Facebook accounts.
Why Do We Process Customer Data?
Customer data is processed to keep a record of customers who log in using Flits’ Facebook social login.
How Can Customers Request the Deletion of Their Data?
In Shopify, customers do not have a direct option to delete their data. To have their data removed from a store, customers need to request the store owner for assistance since Flits operates as a third-party application on the Shopify app store.
Steps to Initiate a Data Deletion Request:
1. Remove Access to Flits Facebook Social Login Application:
- Log in to your Facebook account.
- Click on the account thumbnail in the top right corner.
- Navigate to Settings and Privacy > Apps and Websites.
- Locate the Flits social login app having the title ‘Shop Social Login’ and remove its access.
[List of apps or websites used to login via Facebook social login]
[Confirm app access removal]
2. Contact the Store Owner:
- Once the social login app access is removed, your personal data will be deleted upon request to the store owner.
Important Note:
Uninstalling the Flits application does not automatically erase customer information associated with Facebook social login. Customer details, such as email addresses, names, orders, and shipping information, remain in the Shopify store. Shopify does not permit the direct deletion of customer records for users who have placed orders. Customers must contact the store owner directly to permanently delete their information.
Compliance with Global Data Protection Regulations
Our app’s data storage and deletion processes comply with data protection regulations across the globe. Flits, as the application developer, does not retain any customer data once the store owner removes the Flits application from their Shopify store.
Contact Information
For any further queries regarding data storage and deletion, please contact us at support@getflits.com