Referral programs are one of the most cost-effective ways to acquire new customers. Since recommendations come from people your customers already know and trust, they are more likely to result in successful sign-ups and purchases compared to traditional marketing channels.

Flits lets you reward both the inviter and the receiver, with flexible reward options for each. You can choose from:

• Points
• Fixed amount discount
• Percentage discount
• Free shipping
• Free product

For the inviter’s reward, you can also choose when the reward is granted:

• When friend creates an account - Reward the inviter as soon as the referred customer signs up.
• When friend places first order - Reward the inviter only after the referred customer completes their first purchase, helping encourage genuine referrals and reduce reward misuse.

You can further enhance your referral program by creating additional earning rules based on:

• Number of successful referrals
• Receiver’s order value or spending

If you want the inviter to continue earning rewards every time the referred customer places an order, not just the first one, configure a Receiver’s Order Rule. This can be used instead of, or alongside, the first-order reward option depending on your referral strategy.

1. Go to Loyalty Program → Referral → Referral Rules.
2. Here, you will find the pre-configured referral rules.
3. You can edit the existing rules or create additional referral earning rules using Add ways to earn.

• Best strategy for referral program
• How to set up reward for inviters and receivers

If you need assistance configuring your referral program or choosing the right referral strategy, contact our support team at support@getflits.com.