Introduction to Mail Notifications
The Flits notification feature allows you to send reward-loyalty and store credit-related messages to your customers by integrating with various mail platforms. This feature streamlines communication, ensuring your customers are informed about their rewards and store credit updates.
Note: This feature is available exclusively for users of the Growth and Established plans.
Why use Mail Notifications?
Mail notifications provide a professional and efficient way to communicate with your customers, ensuring they receive important updates without needing to navigate multiple apps. Email remains one of the most reliable channels to reach customers, making it an ideal tool for regular updates.
What Notifications can you send with Flits?
You can use Flits to send a variety of reward-loyalty and store credit-related updates, such as:
- Notifications for store credit earned when signing up or placing an order.
- Updates on reward points or referrals.
These notifications ensure your customers stay informed and engaged with your store’s loyalty programs.
How to Send Mail Notifications
Follow these steps to set up mail notifications using Flits:
Integrate with a Mail Platform:
Flits supports integration with a wide range of mail platforms, including:- Email Platforms: Gmail, Mailgun, Mandrill, Sparkpost, etc.
- Shopify Apps: Klaviyo, Contlo, and more. Refer to this document to learn more about third-party app integrations.
If you wish to use a different mail platform, simply share the SMTP details with our team, and we’ll assist with the setup.
Set Up Mail Triggers:
After completing the mail domain configuration, use the Flits mail editor to configure triggers for sending notifications. These triggers can be set for various reward and referral program updates.
Important Notes
- Flits is not a mail platform. The notification feature enables you to send reward-loyalty and store credit-related updates through third-party mail platforms.
- Ensure your chosen mail platform is compatible with your notification needs.
Need help?
If you need help regarding setting up mail notifications feel free to contact us via mail at support@getflits.com