Important FAQ

Key FAQ where you can get help for key points.

How to cancel Flits setup (remove code) from any theme?
Introduction This article will walk you through the steps to remove Flits code from a theme that you may have set up during customer account page setup. C...
Mon, 13 May, 2024 at 3:55 PM
How you can change language of customer account page?
We recently launched our admin design for a better user experience as per the Shopify Polaris design system. The Flits support team can help you manage you...
Tue, 19 Dec, 2023 at 11:53 AM
How to set yearly credits expiration?
Introduction Flits allows merchants to expire unused credit balances once a year. This helps merchants to clear unused credits and also nudges customers ...
Tue, 19 Dec, 2023 at 11:53 AM
How third-party integration requests are managed?
In this FAQ, we'll walk you through the steps involved in evaluating, reviewing, and implementing third-party integrations. How are Third-Party I...
Tue, 19 Dec, 2023 at 11:53 AM
How we manage custom design request for customer account page?
Introduction This article will cover the scope of customizations on the customer account page Customization scope will depend on the plan purchased by ...
Tue, 19 Dec, 2023 at 11:53 AM
How to import your existing reward program points to Flits reward program (Store credit)?
Ans. If you are switching to a new app, as a merchant your priority is to collect the existing data and merge it with the new or existing one. With Fli...
Wed, 31 Jul, 2024 at 11:51 AM