This article explains how to set up Referral Milestone Rewards, allowing you to reward customers with loyalty points when they reach specific referral milestones.

Available on: Growth and Established plans only.

Why use Referral Milestone Rewards?

Referral Milestone Rewards are a great way to encourage customers to refer more friends to your store. As inviters reach predefined referral milestones, they automatically earn reward points.

A successful referral is counted when a customer creates an account using the inviter's referral link or referral code.

Note: This milestone rule rewards the inviter with loyalty points only. It is separate from the base referral reward, where you can reward the inviter or receiver with points, fixed amount discounts, percentage discounts, free shipping, or free products. Learn more in How to set up rewards for inviters and receivers.

How to Set Up Referral Milestone Rewards

Step 1

Navigate to:

Flits Admin → Loyalty Program → Referral → Referral Rules

Referral strategy overview screenshot


Step 2

Locate Points after 'X' number of referrals and click Edit.

Step 3

On the Referral Milestone Rewards page, click Add Rule.

For each milestone, enter:

  • Number of successful referrals
  • Reward points
  • Optional internal comment

You can add multiple milestone rules to reward customers at different referral counts.

Example:

  • 5 successful referrals → 100 points
  • 10 successful referrals → 300 points
  • 25 successful referrals → 1,000 points

Step 4

Click Save to apply your changes.

Configure Notifications

If you want to notify customers when they earn milestone rewards, enable the required notification options, such as Email and/or Push Notification.

Need Help?

If you need assistance setting up Referral Milestone Rewards, contact our support team at support@getflits.com.