The referral program stands out as the most powerful method to introduce increased traffic to your store. The inclusion of referral rewards motivates the invited customer to generate more referrals. Once the recipient customer completes the registration process using the referral invite shared by the invited customer, the referral is created and both the inviter and receiver customers become eligible for rewards based on the reward rules set up - the inviter's reward may be delivered right away or once the referred friend places their first order, depending on how the merchant has configured it.
Once the referral program is activated, customers can see the Refer a friend section in the storefront features you've setup. (i.e new or legacy customer accounts/reward page or widget/mini account drawer/thank-you or order status page)
Referral Program Can Be Configured in Four Ways
- Inviter/receiver’s reward: points, discount, free shipping, or free product.
- Points after “X” number of referrals.
- Points on receiver’s orders.
- Points based on receiver’s total spent.
How the Referral Program Works
- Once the referral program is activated, customers can see the Refer a friend section in the new or legacy customer accounts/reward page or widget/mini account drawer/thank-you or order status page as per your onsite content set up.
- Customers can share their referral link via Facebook, WhatsApp, or Twitter - whichever sharing options you have enabled.
- Once the referred customer creates an account using the shared link, the referral is created - the inviter's reward is then delivered either right away or once the friend places their first order, depending on how the merchant has configured it. The receiver's reward is delivered as per the reward rules set up.
- Referral counts and history, along with the earning rules, are available in the Refer a friend section.
For more help on the referral program, connect with us at support@getflits.com.