If your Flits admin is restricted, it can limit your ability to access features beyond the billing page. This guide explains why admin restrictions occur and how to resolve them.

Reason for Admin Restriction

Admin restrictions occur on the Free plan when you exceed its monthly order limit of 250 orders. Paid plans are not restricted due to order usage.

Once the Free plan limit is reached:

  • You will receive notifications via email and an in-admin popup about upgrading your plan.
  • If you do not upgrade within 28 days of receiving these notifications, admin access will be restricted.
  • Your storefront is not affected.

Steps to Regain Access

To regain full access to your Flits admin:

  1. Upgrade Your Plan: Navigate to the billing page and select an appropriate plan.
  2. Approve the Plan: Approve the new plan on Shopify’s billing page to activate it.
  3. Restore Access: Once the plan is activated, you’ll regain full access to all admin features included in your chosen plan.

Need Help?

For any additional help, feel free to reach out to our support team at support@getflits.com.