Ans.
You can manage your subscription and address any billing-related inquiries through the following methods:
Downgrade/Upgrade Plans:
- Navigate to the billing section in your admin panel. From there, you can easily downgrade or upgrade your plan based on your current needs and usage.
- Steps to select a plan: Go to Billing page > Select a plan > Complete billing using Shopify approve charges page. Note: Free plan is selected just by clicking the select button. Charge approval is required for paid plans only.
Customer Support:
- If you encounter any issues or have specific questions related to billing, our customer support team is here to help. You can reach out to us for assistance with billing-related concerns, including changes to your subscription, payment issues, or any other inquiries.
Our team is dedicated to providing prompt and efficient assistance to ensure your billing and subscription needs are met.
For any billing-related issues or to make changes to your subscription, please contact our customer support team at support@getflits.com