Introduction
Offering points on specific product collections is a proven way to boost sales for targeted ranges or new launches. Using tags, you can incentivize purchases in just a few steps.
What Are Product Tag Points?
Product tag points let you assign either a fixed amount or a percentage of the purchase value as points when customers buy items with assigned tags. This feature is available for Growth and Established plan users only.
Step-by-Step: Setting Up Product Tag Points
Go to Premium Tools > Loyalty & Reward Credit Setup > Earning Rules.
Click Add Ways to Earn and select Specific Product Purchase.
Enter a comment describing your rule (e.g., “Points on purchasing specific products”).
Choose your product tags. Add up to 5 tags per rule by pressing Enter/Return. Example: “men”, “summer-collection”, “eco-friendly”.
Set the points to award—enter a number and select either Fixed points or a Percentage (%) of the cart value.
Example: “100 points for products tagged t-shirt” or “50% points for products tagged watch”.
To set variant-specific rewards, simply create rules for each variant: e.g., “200 points for red T-shirt, 350 points for black T-shirt”.
Enable notifications (mail or push) to alert customers automatically when points are earned.
Mark the rule as Active and click Save to apply changes.
Points for product purchase or collection rules are awarded only when the rule is active. Rules can be deleted anytime if no longer needed.
FAQs
Q: How do product tags drive collection-based rewards?
A: Tags let you group products into collections and assign points for buying any item in the group. This boosts engagement for curated ranges or featured product lines.
Q: Can I assign points based on product variants?
A: Yes, you can set up variant-specific point rules, such as assigning different rewards for different colors or styles.
Q: Is there a tag limit per rule?
A: Each rule supports up to 5 tags, allowing flexible grouping.
Q: What happens if a rule is inactive?
A: Points are only rewarded when the rule status is set to Active. Deactivate to pause rewards anytime.
Q: Will customers be notified when they earn points?
A: Enable Mail and Push notifications to keep customers informed when points are awarded. You can manage notifications directly in the rule setup screen.
Q: Can I remove or update a tag points rule?
A: Yes, simply use the delete option whenever the rule is no longer needed, or edit the tags and point amounts as required.
Need help?
For further assistance, contact support@getflits.com.