Introduction
Encouraging reviews boosts brand credibility and helps other shoppers make informed decisions. With review points, customers are motivated to share feedback and get rewarded for their input.image.jpg
Steps to Give Product Review Points
Go to Loyalty Program > Earning Rules in your dashboard.
Click Add Ways to Earn and select the Product Review rule.
Enter the review points value and add a comment (e.g., “Product review points”).
Optionally, set point and time limits to control how often customers can earn review points. For example, allow 1 review per day or up to 100 points in 5 days.
Activate the rule by switching its status to Active, then click Save to apply changes.
Enable notifications (mail or push) with the checkboxes if you want customers to get alerts when they earn points.
Important Notes
This feature is available for Growth & Established Plan users only.
Review conditions and limits may differ across integrated third-party apps. Set your reward rules accordingly.
The rule can be deleted anytime if it's no longer needed.
FAQs
How do limitations work for review points?
You can specify how many times points can be earned within a set period (e.g., 1 review per day), preventing abuse and keeping engagement organic.
What happens if the rule is inactive?
Customers earn review points only when the status is set to Active.
Can notifications be sent automatically?
Yes, enabling notifications ensures customers are alerted whenever points are credited for a review.
Can the rule be deleted or edited at any time?
Merchants can delete or update the review points rule whenever necessary.
Need Help?
For further questions about product review points, tags, or app integrations, contact support@getflits.com.