Introduction

Reward Points on place orders is a strategic move to increase repeat customer ratio and build stronger customer loyalty.

Steps to Set Up Reward Points on Place Orders

1. Go to Loyalty Program > Loyalty > Earning Rules in your admin Flits panel.

2. Click on Edit beside the Place Order rule to add reward rules.

3. The Reward Points on Place Order rule can be configured in two ways:

i) Reward Points on Specific Orders: Assign reward points to particular order numbers.

Example: $10 for Order #1;  $20 for Order #2;  $50 for Order #3

ii) Reward Points on all orders from order number ‘n’ onwards:
Apply the same reward points value to all orders starting from a specific order number.

Example: Assign $25 reward points to all orders starting from Order #4 onward.

Types of Reward Points: Here reward points can be set as a fixed or as percentage reward points of cart value.

For example, if fixed reward points of 10 are set for the first order, customers will receive 10 points after placing their first order. 

If 20% reward points are set for the second order, and the cart value is $1000, the customer will earn 200 points (20% of $1000) when placing the second order.

5. Click Save at the top right corner to apply settings.
Ensure the rule is set to Active for it to work.

Note: If you want to send notifications, check the Mail/Push  checkboxes and set them up in the Notifications section in the Flits admin.

If you have questions or need assistance, reach out to us at support@getflits.com