Introduction

Based on the Store’s currency, credits will be calculated in the Loyalty & rewards

In Loyalty & reward credit module calculation of credit is as follows-

1 reward credit = 1 store currency (USD, EUR, GBP).

Example: Earning rule

For better understanding, let us take an example of credit on order rule.

Note: You can set fixed or percentage credit for different orders. Here it is important to note that,

- for fixed credit type a fixed credit is issued irrespective of cart value

- for percentage credit type credit is issued by calculating X% of the cart value

i) Credit on 1st order is fixed at $50, Cart value is $200

Result: Customer will earn $50 on the first order. 

ii) Credit on the 2nd order is 15%, Cart value is $200

Result: Customer will earn $30 (15% of 200) on the second order.

iii) Credit on order 3 and next (4,5,6…n) orders is 50%, Cart value is $500

Result: customer will earn 50% of 500 i.e. 250 Credits.

Example: Redeeming rule

Let us have a look at the example of credits redeemed

For Fixed credits redeemed ranges:

If a merchant sets Cart Range ="$200 to $999” , Spent Credit = 100, Cart value = $600   

For the above case, the customer can spend 100 fixed credits based on cart value i.e. 100 credits.

For Percentage Credit Spent Ranges:

If a merchant sets Cart Range ="$1000 - $1500” , Spent Credit = 10%, Cart value = $1500   

For the above case, the customer can spend 10% credit based on cart value i.e $150

If you have confusions regarding the credit calculations please contact support@getflits.com.