Introduction

Based on the Store’s currency, credits will be calculated in the Loyalty & rewards

In Loyalty & reward credit module calculation of credit is as follows-

1 reward credit = 1 store currency (USD, EUR, GBP).

Example: Earning rule

For better understanding, let us take an example of credit on order rule.

Note: You can set fixed or percentage credit for different orders. Here it is important to note that,

- for fixed credit type a fixed credit is issued irrespective of cart value

- for percentage credit type credit is issued by calculating X% of the cart value

Based on the above screenshot: 

i) A customer will get 50 credits on 1st order.
ii) A customer will get 15% of credits on the total cart amount on the 2nd order.
Eg: If the cart value is $200 then the customer will get 30 credits. 
iii) A customer will get 50% of credits on the total cart amount from order 3 and next (4,5,6…n) 

Eg: If the cart value is $500 then customer will get 250 credits.

Example: Redeeming rule

Let us have a look at the example of credits redeemed

For Percentage credits redeemed ranges:

If a merchant sets Cart Range ="$1 to $499”, Spent Credit = 10% Cart value = $300   

For the above case, the customer can spend 10% credits based on the cart value i.e. 30 credits.

For Fixed Credit Spent Ranges:

If a merchant sets Cart Range ="$500 - $999” , Spent Credit = 50  Cart value = $800   

For the above case, the customer can spend 50 fixed credit based on cart value i.e $50

If you have confusions regarding the credit calculations please contact support@getflits.com.