When a customer removes a product from the cart, the experience depends on how Save cart items when removed is configured.

Ask

The customer sees a confirmation prompt with two options:

• Save for later - Moves the product to the Saved from cart list.
• Remove - Removes the product from the cart without saving it.

Auto

The product is automatically moved to the Saved from cart list when the customer removes it from the cart.

Customers can access their saved products through the placements enabled by the store:

• Below cart - Saved products appear below the cart items.
• Ribbon on all pages - Customers can open their saved products from the storefront ribbon.
• Wishlist tab - Saved from cart appears as a separate tab alongside the Flits Wishlist.
• Customer account tab - Saved products appear in a dedicated tab in the new Shopify customer accounts.
• Checkout - On Shopify Plus, saved products can appear below the order summary during checkout.

When a customer clicks Add to cart on a saved product:

• The product is added back to the cart.
• The saved product is removed from the Saved from cart list or remained in list based on the settings added to Settings > Preferences > Cart interaction section.
• On Shopify Plus, customers can add saved products directly from the checkout placement.

Customers can use Saved from cart without logging in. For guest customers, saved products are associated with their browser session.

This means saved products may not be available if customers:

• Clear their browser data or cookies.
• Switch to another browser.
• Switch to another device.
• Close and reopen a private or incognito browsing session.

Customers should log in when possible to keep their saved products associated with their account.

The product is out of stock

An unavailable saved product can remain in the saved list, but it cannot be added back to the cart until it becomes available.

The product price changes

Saved products use the product's current price when the customer views or adds the product back to the cart. The original price at the time it was saved is not locked in.

The product is removed from the store

If a product is no longer available in the store, it may no longer appear in the customer's Saved from cart list.

Saved from cart and Wishlist serve different purposes:

• Wishlist - Customers save products they are interested in purchasing later.
• Saved from cart - Customers move products out of their current cart so they can return to them later.
• Customers can use both features independently.

Where are my saved products?

If you are logged in, check the Saved from cart placement provided by the store, such as the cart page, ribbon, customer account, or Wishlist tab.

If you saved products as a guest, make sure you are using the same browser and browsing session.

I saved a product, but I can't add it back.

The product may no longer be available or may have changed since it was saved. Check whether the product is currently available and try adding it again.

Can I see my saved products on another device?

Saved products associated with a customer account can be accessed when the customer is logged in. Guest saved products are associated with the browser session and may not be available on another device.

If you need assistance with Saved from cart, contact our support team at support@getflits.com.