simply shipping protection. :

Introduction

Utilize the Flits - Simply Shipping Protection integration to address claims filed for Shipping damage by providing reward credit as a resolution.

Note: This integration is available only for Flits Business & Enterprise Plan users.

1.) Go to Flits Admin > Integration > Locate Simply shipping protection.
To activate the integration, generate a request to Flits customer support by clicking on ‘Contact support’
This link will open a Flits support widget. In the ticket, request credentials (User ID and Token) to activate the integration.
2.) Once you receive the credentials go to Simply shipping protection app.
Install it if it is not installed

3.) Navigate to the Integrations page from the top navigation
4.) Locate Flits and click on Flits
5.) A popup to add Integration credentials will appear, similar to the provided screen. Add integration credentials (User ID, Access Token).
6.) Click the connect button to activate the integration.
Once the connection is established successfully, the status will be displayed as "connected" as shown in the following screen.
How to set up fulfill claim with Flits?
After successful integration, settle claims filed against Shipping Protection as reward credi. Refund the claim as Store credit from the Fulfill claim popup, as shown in the provided screenshot.
Click here to learn more about the claim fulfillment process.
The fulfilled claim credits will be visible in the My Credits section of the Customer account page.

Note: Please be aware that all conditions related to fulfilling a claim are managed by the Simply Shipping Protection app.

Feel free to reach out to us for credentials and understanding of the integration process via mail at support@getflits.com