Introduction
Discover the power of incentivizing your customers to share their thoughts through product reviews with Flits and Areviews integration. This FAQ will guide you through the process of integrating Flits with Areviews to reward your customers for providing valuable product feedback.
Please note that this integration is exclusively available for Flits Business & Enterprise Plan users.
Steps for Areviews integration
Access the Flits Admin dashboard > Integrations > Reviews > Areviews
Click on Activate
Note: Activating the integration switch activates integration for both Flits and Areviews. The same applies to Areviews admin settings.
If enabling integration from the Areviews app, simply turn on the Integration switch. A confirmation popup will appear, indicating successful integration in Flits admin.
Set Up Product Review Credit
After activating the Areviews - Review Importer integration, proceed to set up Product Review credit to reward your customers.
Reward Conditions by Areviews Application:
Customers must have their email address available in Shopify's Customers section.
Reviews should contain a 4-star or 5-star rating and include an email address.
Product review credit set up
Click on Premium tools > Loyalty & rewards > Set up > Add ways to earn/Add reward rules > Click on Product review
Set earning value, credit limitations and time limitations to control the reward amount and duration.
Credit limits and Time limits
For example, set Credit Limitation to $200 and Time Limitation to 7 days, ensuring customers receive no more than $200 in credit for a product review within a week.
Click on the Save button to apply the changes.
How do customers view their earned credit from product reviews?
Customers can view their earned credit in the Store Credit section of their Customer Account Page.
What should I do if issues arise during or after the integration?
In case of problems, reach out to the support teams of both Flits and the Areviews app for quick problem-solving. Integration is a dependent process, so ensure that each step is correctly followed.
For issues regarding Flits admin or Product review credit setup please contact us via mail support@getflits.com