Introduction
Encouraging customers to register rather than check out as guests helps build long-term engagement and retention. Offering sign-up points is a proven way to motivate more visitors to become registered customers.
Steps to Set Up Sign-Up Points
Go to Loyalty Program > Add Ways to Earn.
Select the “Sign Up” earning rule.
Enter the number of points customers earn for registration in the Earning Value field (e.g., 50 points) and add a brief comment (for example, “Sign up points”).
Set the rule Status to Active and click Save.
Notifications
To notify customers when they earn sign-up points, enable email and/or push notifications in the Notifications panel under admin settings.
Managing Sign-Up Rules
Merchants can delete or deactivate this rule any time as business needs or marketing strategies change.
Important Notes
Points are awarded only after a successful registration is completed.
The Sign-Up Points rule must be set to Active; inactive rules will not reward customers.
This feature is available for all Flits plan users.
FAQs
Q: Can I change the value of sign-up points later?
A: Yes, simply update the Earning Value field from admin and save your changes.
Q: Are customers notified automatically?
A: They will receive notifications if email or push is enabled.
Q: Can this rule be paused or deleted?
A: Yes, you may deactivate or delete the sign-up earning rule at any time.
