Introduction

This article will help you learn how to integrate Flits with EVM (Photo Reviews & Testimonials) to reward your customers with store credit for product reviews. 

Note: This integration is available for Flits Business & Enterprise Plan users only. 

Steps to integrate Flits with EVM photo reviews

1. From Flits Admin go to the Integration section from the left-side navigation menu.

2. Locate EVM Customer Testimonials> Click on Activate 

If you haven’t installed EVM customer testimonial app then

If you haven't installed the application, you will be redirected to the Photo Reviews & Testimonials app on Shopify.

If you have installed EVM customer testimonial app then

3. Click on ‘Connect’ to establish integration.

How do I enable Flits integration within the Photo Reviews & Testimonials app?

Once redirected, enable Flits integration in the Integration section of the Photo Reviews & Testimonials app.

How do I confirm a successful integration?

Upon successful integration, you will see a confirmation message in the Integration section of Photo Reviews & Testimonials.

Steps to follow to reward customers with Product Review credit

After activation and connection with EVM customer testimonial app, proceed to set up Product Review credit for customer rewards. 

Click on Premium tools > Store credits > Set up > Add ways to earn/Add reward rules > Click on Product review

Set earning value, credit limitations and time limitations to control the reward amount and duration.

Credit limits and Time limits

For example, set Credit Limitation to $200 and Time Limitation to 7 days, ensuring customers receive no more than $200 in credit for a product review within a week.

Click on the Save button to apply the changes.

How do customers view their earned credit from product reviews?

Customers can view their earned credit in the Store Credit section of their Customer Account Page.

What should I do if issues arise during or after the integration?

In case of problems, reach out to the support teams of both Flits and the Photo Reviews & Testimonials app for quick problem-solving. Integration is a dependent process, so ensure that each step is correctly followed.

For issues regarding Flits admin or Product review credit setup please contact us via mail support@getflits.com